FAQ
What currencies and payment methods are available?
What are the minimum and maximum payment amounts?
How often is the exchange rate updated?
What statuses can my order have?
After creation, the order status may change from New to Awaiting payment, Processing, Completed, or Cancelled.
How can I contact support?
Open the support chat in the bottom-right corner of the site and send your question.
Do you offer lower fees for high-volume exchange?
Yes. For clients with monthly exchange volume above 100,000 USD, we offer reduced fees on individual terms. Contact support to discuss your volume and get a personal rate.